Privacy Policy

Your Privacy is Our Top Priority

We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last updated: June 25, 2025

At SaaS Simplified ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

Personal Information

Name, email, phone number, company details

Purpose: Account creation, communication, service delivery

Technical Data

IP address, browser type, device information

Purpose: Website optimization, security, analytics

Usage Analytics

Page views, session duration, feature usage

Purpose: Service improvement, user experience optimization

Project Data

Project requirements, communications, deliverables

Purpose: Service delivery, project management, support

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior through cookies, log files, and similar technologies. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site.

How We Use Your Information

Service Delivery

  • Provide and maintain our web development and SaaS services
  • Process and fulfill project requirements and deliverables
  • Communicate with you about your projects and services

Business Operations

  • Process payments and manage billing
  • Provide customer support and technical assistance
  • Send important updates about our services

Website Optimization

  • Analyze website usage and improve user experience
  • Personalize content and recommendations
  • Monitor and prevent fraudulent activities

Information Sharing and Disclosure

We Do Not Sell Your Personal Information

We never sell, rent, or trade your personal information to third parties for their marketing purposes.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving you. These providers are contractually obligated to keep your information confidential and secure.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

Your Privacy Rights

You have several rights regarding your personal information. To exercise any of these rights, please contact us using the information provided below.

Access Your Data

Request a copy of all personal data we hold about you

Correct Information

Update or correct any inaccurate personal information

Delete Data

Request deletion of your personal data (right to be forgotten)

Data Portability

Receive your data in a structured, machine-readable format

Withdraw Consent

Withdraw consent for data processing at any time

Object to Processing

Object to processing of your data for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:

SSL/TLS encryption for all data transmission
Regular security audits and penetration testing
Access controls and authentication systems
Data backup and disaster recovery procedures
Employee training on data protection
Compliance with SOC 2 and GDPR standards

Important Security Notice

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We continuously monitor and update our security practices to protect your information.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing site usage.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our site
  • Functional Cookies: Enable enhanced features and personalization

Cookie Preferences

You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention Periods

  • Account Information: Retained for the duration of your relationship with us
  • Project Data: Retained as long as necessary for service delivery and support
  • Analytics Data: Typically retained for 2-3 years for trend analysis
  • Marketing Data: Retained until you opt out or withdraw consent

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

When transferring data internationally, we use standard contractual clauses, adequacy decisions, or other lawful transfer mechanisms to ensure your data remains protected.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this privacy policy, our data practices, or want to exercise your privacy rights, please contact us:

Address
123 Moolyko Street
Buea, Southwest Region
Republic of Cameroon

Response Time: We will respond to your privacy-related inquiries within 30 days of receipt.