Clear Terms for Better Business
These terms govern your use of our services and establish a clear framework for our professional relationship.
Welcome to SaaS Simplified. These Terms of Service ("Terms") govern your use of our website, services, and products. By engaging our services or using our website, you agree to be bound by these Terms. Please read them carefully.
Acceptance of Terms
By accessing our website, engaging our services, or entering into a service agreement with SaaS Simplified, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
Who Can Use Our Services
- Individuals who are at least 18 years old
- Businesses and organizations with legal capacity
- Users who comply with all applicable laws and regulations
Our Services
SaaS Simplified provides comprehensive digital solutions including web development, mobile applications, AI-powered SaaS products, and technical consulting services.
Web Development
Custom website and web application development services
Includes:
- Frontend development
- Backend development
- Database design
- API integration
SaaS Products
AI-powered software as a service solutions
Includes:
- Product development
- AI integration
- Cloud deployment
- Ongoing maintenance
Mobile Development
Native and cross-platform mobile applications
Includes:
- iOS development
- Android development
- React Native
- App store deployment
Consulting
Technical consulting and strategic guidance
Includes:
- Architecture review
- Performance optimization
- Security audit
- Growth strategy
Service Agreements
Specific project details, deliverables, timelines, and pricing will be outlined in separate Service Agreements or Statements of Work (SOW) that supplement these Terms. In case of conflicts, the specific Service Agreement takes precedence.
Payment Terms and Billing
Project-Based Payments
Fixed-price projects with milestone-based payments
- 50% upfront payment
- Remaining 50% upon completion
- Payment due within 30 days
Subscription Services
Recurring monthly or annual subscription fees
- Monthly or annual billing
- Auto-renewal unless canceled
- Pro-rated refunds available
Hourly Consulting
Time-based consulting services
- Invoiced monthly
- Payment due within 15 days
- Detailed time tracking provided
Late Payment Policy
- Late fees of 1.5% per month may apply to overdue accounts
- Services may be suspended for accounts 30+ days overdue
- You are responsible for all collection costs and legal fees
Refund Policy
Refunds are handled on a case-by-case basis and depend on the type of service and stage of completion:
- Unused subscription fees may be pro-rated and refunded
- Project refunds based on work completed and delivered
- Refund requests must be submitted within 30 days
Intellectual Property Rights
We respect intellectual property rights and clearly define ownership of different types of content and code created during our engagement.
Client-Owned IP
Rights that belong to you
- Your original content and data
- Your business processes and methods
- Custom solutions developed specifically for you
- Your branding and trademark materials
SaaS Simplified IP
Rights that belong to us
- Our proprietary development methodologies
- Our existing tools and frameworks
- Our team's knowledge and expertise
- General programming techniques and patterns
Shared IP
Rights that may be shared
- Open source libraries and frameworks
- Industry standard practices
- Non-proprietary technical solutions
- General business processes
Third-Party Components
Our solutions may incorporate third-party libraries, frameworks, and services. These components remain subject to their respective licenses and terms. We ensure all third-party components are properly licensed for commercial use.
User Responsibilities and Prohibited Uses
Your Responsibilities
- Provide accurate and complete information
- Respond promptly to requests for feedback and approvals
- Ensure you have rights to any content you provide
- Make payments according to agreed terms
- Use our services in compliance with all applicable laws
Prohibited Uses
You may not use our services for any of the following purposes:
Warranties and Disclaimers
Our Warranties
- Services will be performed with professional skill and care
- Deliverables will materially conform to agreed specifications
- We have the right and authority to enter into agreements
- We will not knowingly introduce malicious code
Disclaimers
Except as expressly stated above, our services are provided "AS IS" without warranties of any kind. We specifically disclaim:
- Implied warranties of merchantability or fitness for purpose
- Guarantees of uninterrupted or error-free operation
- Warranties regarding third-party services or components
Limitations of Liability
Important Liability Limitations
Please read this section carefully as it limits our liability to you.
Limitation of Damages
In no event shall SaaS Simplified be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Maximum Liability
Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim in the 12 months preceding the claim.
Exceptions
These limitations do not apply to: (a) death or personal injury caused by our negligence, (b) fraud or fraudulent misrepresentation, (c) gross negligence or willful misconduct, or (d) any liability that cannot be excluded by applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless SaaS Simplified and its employees, contractors, and affiliates from any claims, damages, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use of our services in violation of these Terms
- Content you provide that infringes third-party rights
- Your negligent acts or omissions
- Your violation of applicable laws or regulations
Termination
Termination By Client
Reasons:
- Written notice with 30 days advance
- Completion of project deliverables
- Mutual agreement between parties
Termination By SaaS Simplified
Reasons:
- Non-payment of fees after 30 days
- Violation of terms of service
- Illegal or harmful use of services
Termination Project Completion
Reasons:
- All deliverables completed and approved
- Final payment received
- Support period concluded
Effect of Termination
Upon termination, all rights and obligations cease except for: payment obligations for services rendered, confidentiality obligations, intellectual property rights, and any terms that by their nature should survive termination.
Dispute Resolution
Informal Resolution
Before initiating formal proceedings, we encourage you to contact us to seek an informal resolution. Many disputes can be resolved quickly and efficiently through direct communication.
Governing Law
These Terms are governed by the laws of Cameroon, without regard to conflict of law principles.
Any legal proceedings shall be conducted in the competent courts of Cameroon, and you consent to the jurisdiction of such courts.
Mediation and Arbitration
For disputes involving amounts over $10,000 USD, we may agree to resolve disputes through binding arbitration or mediation, which can provide a faster and more cost-effective resolution than traditional litigation.
Force Majeure
Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet/utility failures. Performance obligations will be suspended during such events and resumed when conditions permit.
General Provisions
Entire Agreement
These Terms, together with any Service Agreements and our Privacy Policy, constitute the entire agreement between you and SaaS Simplified regarding the use of our services.
Modifications
We may update these Terms from time to time. Material changes will be communicated via email or website notice. Continued use of our services after changes constitute acceptance of the updated Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.
Assignment
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.
Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
Contact Information
If you have any questions about these Terms of Service, please contact us:
123 Moolyko Street
Buea, Southwest Region
Republic of Cameroon
Response Time: We will respond to your legal and terms-related inquiries within 5 business days.
Document Version: Terms of Service v2.1
Last Updated: June 25, 2025
Effective Date: June 25, 2025
Next Review: June 2026
Ready to Get Started?
Now that you understand our terms, let's discuss how we can help bring your project to life with our expert development services.